Families We Serve
And How We Serve Them
It may be a word. A look. Or an outstretched hand. Compassion is hard to describe because it comes from the heart. It is not manufactured, nor can it be taught. But when it is there it is felt and appreciated by those it touches.
The people who are NorthStar understand what compassion is, and what it means to the families they touch. Often at the saddest time of their lives. When someone they love passes away.
NorthStar Memorial Group was started by people who care. We've grown from an office in a home and a single location in the Midwest, to funeral homes, cemeteries and memorial gardens across the country.
Our culture is fueled by four core behaviors: Passion for the work we do: Accountability for our actions: Courage to be a steady, guiding hand in the face of adversity: Transparency in everything we do and say, so our families know they are getting the best advice from dedicated professionals.
PACT is what we practice every day, and it is what drives our people to accomplish our threefold mission to care for the dead, comfort the living, and plan for the future.
Care For The Dead
From the very first moment we enter into the presence of the deceased, through the manner in which we prepare and care for their final resting place, our people will do so with the total respect and dignity each individual deserves.
Comfort The Living
Losing a loved one is a time of sadness and confusion. Most people don't know who to call or what to do. We understand these feelings and we are there to help in every step of the process. Our care for the dead and concern for the living continues throughout the process of saying good-bye.
Our Signature Service℠ programs have been designed and time-tested to help families create meaningful memories for their loved ones. Ceremonies that capture the life and personality of the person they loved with permanent memorials that are lasting tributes for generations to visit and remember. Memorials that will be maintained by our staff of professionals with the ultimate care that defines the quality of service we provide.
Plan For The Future
It is our belief that pre-planning and pre-payment of final arrangements is one of the most thoughtful and caring things a person can do for their loved ones by; Easing the burden on family and friends of having to make decisions at a difficult time ; Ensuring that one's final wishes are known; Locking in costs at today's rates , and making certain that those costs are taken care of in advance and not a burden to those left behind.
At NorthStar we understand that no two lives are alike, nor are two deaths. As such, you will be given the individual care to best meet your individual needs. That's a promise from our family to yours.