Careers

We are Building an Exemplary Team

We're always seeking caring, talented and motivated individuals to join our NorthStar family. We value our employees and believe that the best way to achieve customer satisfaction is through employee satisfaction. If you're interested in joining a team of funeral services providers who are committed to delivering thoughtful and compassionate service to families in their time of need, we may have a place for you.

NorthStar Memorial Group was recently named the 19th Best Company to Sell For by Selling Power magazine. Find out why so many top professionals are bringing their talents to the NorthStar family! We offer great benefits, job satisfaction and stability. 


Administrative Assistant - San Mateo, CA

We are seeking an Administrative Assistant in San Mateo, California. The Administrative Assistant will work closely with location management teams and provide support to the Sr. Vice President of Sales and Operations - Western Region. 

Responsibilities:

  • Prepare materials needed by leadership for conferences, correspondence, appointments, meetings, telephone calls, etc.
  • Serves as department contact and resource for clients and vendors
  • Keep SVP informed of upcoming commitments and responsibilities, following up appropriately
  • Coordinate and prepare arrangements for conferences, meetings, luncheons & events 
  • Research, analyze, and follow up on confidential issues and concerns 
  • Prepare periodic reports and/or simple financial analysis 
  • Receive incoming calls and deliver accurate messages 
  • Draft correspondence
  • Schedule and complete travel arrangements
  • Assist with special projects, research, and resolving problems as needed

Requirements and Qualifications:

  • 2+ years of experience supporting senior level management
  • Proficient in MS Excel, Word, and PowerPoint.
  • Professional communication and organization skills
  • Ability to work independently
  • Strong attention to detail
  • Some travel may be required
 
To apply for this opportunity, please send your cover letter and resume to moored@nsmg.com with Administrative Assistant in the subject line.

Executive Assistant - Houston, TX

We are seeking a dynamic Executive Assistant for our home office in the Houston Galleria area.  This NEW position will provide administrative support to executives - organizing time/schedule, preparing people/materials for meetings/presentations, travel planning etc. to enable supported executive to focus on more strategic work. The successful candidate will have strong planning, organizational and time management skills, as well as, the ability to work independently and prioritize multiple projects.
 
Responsibilities:
  • Provide general administrative support to executives including: answering telephone, compiling meeting materials, scheduling travel arrangements, photocopying, filing, and maintaining/ordering supplies.
  • Organize and handle registration, hotel and general travel arrangements for offsite meetings, conventions, conferences and seminars.
  • Keep executive informed of upcoming commitments and responsibilities, following up appropriately.
  • Research, analyze, and follow up on confidential issues and concerns addressed to the executive team. Determines appropriate course of action, referral, or response.
  • Liaise with internal staff at all levels.
  • Coordinate project-based work.
  • Serve as an information resource on organizational practices, policies and procedures.
  • Provide back-up coverage for administrative team when needed.
  • Create and distribute executive-level communications and presentations.
 
Requirements and Qualifications:
  • 5+ years of administrative support experience.
  • 3+ years of experience supporting Human Resources.
  • Strong interpersonal skills for handling sensitive and confidential situations.
  • Keen attention to detail and professional communication skills.
  • Proficient Microsoft Office skills (Word, Excel, PowerPoint, SharePoint, and Outlook).
  • Ability to successfully coordinate multiple projects, priorities and schedules simultaneously.

To apply for this opportunity, please send your cover letter and resume to nsmgrecruiting@nsmg.com with Executive Assistant in the subject line.


CRM Specialist - Houston, TX

We are seeking an experienced CRM Specialist for our home office in the Houston Galleria area.  The CRM Specialist will assist with the marketing department with designing, configuring, testing, implementing and analyzing MS Dynamics enhancements, views, dashboards, and data. This position will also study data such as customer behavioral information, sales patterns, and demographics to enhance organizational initiatives. 
 
Responsibilities: 
  • Manage day to day operations as well as the development and configuration of MS Dynamics
  • Drive implementation of planned solutions across the platform to support continued growth and expansion of the company
  • Launch, measure and report on various sales campaigns
  • Provide technical guidance in data analysis, data gathering and system design 
  • Conduct end-user training on CRM system 
  • Document business system requirements including process flow diagrams, use cases, control points and current/future state diagrams 
  • Assist in the development of data sources that will help form sales and marketing campaigns
  • Oversee changes to system fields, screens and picklists
  • Perform data administration (data integrity, data reconciliation, cleansing data for imports, etc.)
  • Assist with other marketing communication tasks and special projects that may arise
 
Requirements and Qualifications:
  • 5+ years of experience in CRM configuration & support (design, configuration, implementation, support).
  • 3+ years of experience using data structures and functionality in MS Dynamics 
  • Bachelor’s Degree or equivalent experience
  • Energetic and collaborative team player 
  • Ability to work and communicate effectively with all levels

 

To apply for this opportunity, please send your cover letter and resume to nsmgrecruiting@nsmg.com with CRM Specialist in the subject line.

General Manager - Tucson, AZ

We are seeking a dynamic and energetic General Manager for Evergreen Mortuary and Cemetery in Tucson, AZ.  This mid-sized, combination location was family owned until acquired by NorthStar in 2015.   This is a rare opportunity to join the NorthStar family in one of the most dynamic, diverse and active communities in America! 

The General Manager directs the overall operations for the location by selecting, hiring, training and motivating all employees to deliver service above and beyond client expectations. The General Manager also monitors and continuously improves the internal business processes that impact customer satisfaction, employee morale and financial performance. NorthStar empowers General Managers to make decisions that influence their families, employees, and performance.
 
Responsibilities: 
  • Lead and develop a cooperative team environment that is respectful, communicative, accountable and service oriented
  • Evaluate drivers of growth, improvement, and efficiencies to identify and implement new initiatives that grow top line revenue, expand case volume, improve market share and develop an excellent customer experience
  • Build a strong partnership with sales and create collaboration across all departments
  • Lead by example and demonstrate your knowledge of successful marketing and community involvement techniques
  • Work to build positive relationships within the community
 
Requirements and Qualifications:
  • 5+ years of experience in the cemetery and funeral profession with understanding of both sales and operations management
  • Familiar with the local community and able to build community outreach programs
  • Strong interpersonal, supervisory and customer service skills
  • Self-motivated with the ability to think strategically and work independently
  • Energetic and collaborative team player with the ability to motivate others and build a successful TEAM
  • Must have a Arizona Brokers license or ability to obtain within the first 90 days of employment
To apply for this opportunity, please send your cover letter and resume to dave.salove@nsmg.com with General Manager in the subject line.
 

Sales Opportunities - Oakland, CA

We currently have sales opportunities at our Chapel of the Chimes location in the beautiful Piedmont area of Oakland. Once in a lifetime opportunities don’t happen very often, but today, they CAN - for the right person.  
 
Is this YOU??
  • I am willing to work as hard and long as it takes to get the job done right
  • I have a proven track record of prospecting, selling and closing deals
  • I am coachable, open minded, competitive, and willing to learn 
  • I think and act like an entrepreneur 
 
If YOU answered YES, We can offer you the Following:
  • Overrides, graduated overrides, longevity bonuses, consistency bonuses, awards, contests, enthusiasm and respect for sales and sales people
  • Lucrative income potential 
  • Strong 401K with  generous company match
  • Comprehensive benefit package including: Medical, Dental, Vision,  and Wellness Incentives
  • Paid training 
  • Contests and incentive trips to exotic locations around the world
  • Opportunity to GROW 
 
To apply for this opportunity, please send your cover letter and resume to dmutchler@lifemarkgroup.com with Sales Counselor in the subject line.

 


Family Service Counselor/Business Development - Lantana, FL

We are seeking a career sales professional for Palm Beach Memorial.  The Family Service Counselor's mission is to provide caring support and service to the family during their time of need, and to advise of the benefits of pre-planning services for the protection of the remaining family members and friends. This is an immediate, full time position with plenty of opportunity for advancement.

Requirements and Qualifications:
  • Candidate will have a strong history in commission sales with a strong commitment to providing the highest level of customer care as well as continued follow-up after the sale.
  • Candidate will be extremely goal-oriented while possessing the ability to handle a fast-paced work environment, multitask, complete needed contracts along with additional paperwork.
  • Industry experience is a plus
  • Bilingual - English/Spanish a plus

To apply for this opportunity, please send your cover letter and resume to Michael.Hartman@palmbeachmemorial.com with Family Service Counselor in the subject line.

 


Sales Assistant - St. Petersburg, FL

We are seeking a Sales Assistant for Memorial Park Funeral Home & Cemetery in St. Petersburg, Florida.

The Sales Assistant is supports the location's sales department with creating and maintaining marketing materials (e.g., communications, correspondence, and sales tracking). The Sales Assistant's main focus and priority will be to handle all design issues, maintain development timelines and prioritize projects.

Overview and Responsibilities:

  • Create and maintain advertisements and sales support tools as directed to increase sales and profitability
  • Work with members of the sales team and others to ensure continuity in our marketing message
  • Support the Area Sales Director with product photography
  • Ensure sales materials are continuously up to date
  • Create fliers and programs with Publisher, PowerPoint
  • Create and maintain daily reports within Excel
  • Track sales leads
  • Organize and keep all sales documents in order and ready for Sales department to use
  • Act as a Notary Public (preferred, not required)
  • Draft Correspondence
  • Assist Area Sales Director in developing incentive programs & maintain daily reports tracking the progress of the location sales quota, counselor sales quota, & incentive programs
  • Schedule and complete travel arrangements
  • Coordinate events & meetings, helping with confidential projects, tracking & processing employee licenses & permits
  • Assist with organizing seminars; negotiate with restaurants; determine the menus
  • Perform other related duties and assignments as required

Requirements and Qualifications:

  • 2+ years of experience in a marketing or sales support position
  • Insurance or funeral industry experience helpful, but not required
  • Proficient in MS Excel (formulas, charts, graphs), Publisher, and PowerPoint.
  • Professional communication and organization skills
  • Ability to work independently
  • Strong attention to detail

To apply for this opportunity, please send your cover letter and resume to nsmgrecruiting@nsmg.com with Sales Assistant in the subject line.


Service Manager for Smart Cremation - Phoenix, AZ
 
We are seeking a Service Manager for our Phoenix, AZ market. This is a unique opportunity for a dual licensed Funeral Director and Embalmer professional in a non-traditional service environment.
 
As a Service Manager, you will be primarily repsonsible for the following in a virtual environement:
  • Providing professional services to client families before, during and after the loss of a loved one on-line over the phone.
  • Coordinate, assist and carry out all aspects of a funeral service and final memorialization. 
  • Conduct technical aspects of preparing a loved one for their services. 
  • Adhere to all professional, municipal, state and federal licensing regulations and rules applicable to the funeral service industry. 
 
The successful candidate will possess the following skills: 
  • Knowledge of  State Laws for Funeral Directors 
  • Assist families in the care of their loved one
  • Organize and facilitate arrangements
  • Apply confidence in Service Manager’s role as a leader and director
  • Accounts Receivable experience
  • Maintaining providers/vendor payments
  • Answering phones, preparing weekly and monthly reports
  • Assist in staff/corporate meetings
  • General housekeeping duties as needed
  • Work closely with Sales Manager and their staff in supporting the pre-arrangements of  Smart

To apply for this opportunity, please send your cover letter and resume to susan.thomas@smartcremation.com with Service Manager Position in the subject line.


 

Licensed Funeral Director/ Embalmer - Tucson, AZ

 
The Funeral Director provides professional service to client families before, during and after the loss of a loved one. The role and duty of the Funeral Director entails all phases of the funeral industry - from the removal of the deceased from the place of death, preparation of the body and arrangement conference, to serving the family on the service and final disposition.
 
Requirements and Qualifications:
  • High School Diploma (or equivalent); completion of a diploma training program at a college or technical school specializing in Funeral Services.
  • Funeral Director / Embalmer license in the State of Arizona, or the ability to obtain the license
  • Knowledge of computers and software, or willingness to learn.
  • Previous customer service and/or sales experience.
  • A high level of compassion and integrity.
  • A high level of compassion and integrity, and problem-solving skills.
  • Valid Driver's License with a good driving record.
  • The ability to multi-task, set priorities and be a team player are essential.
 
To apply for this opportunity, please send your cover letter and resume to peter.callaghan@evergreen-tucson.com with Funeral Director - Evergreen in the subject line.

Sales Opportunities - Bay Area ( San Mateo, Oakland and Hayward, CA)

We are seeking motivated Sales Counselors for our Skylawn, Hayward and Oakland locations. These roles focus on generating pre-need sales for their respective location(s), and developing comprehensive pre-need arrangements for cemetery property, merchandise and assistance for the families we serve.

Requirements and Qualifications:

  • Candidate will have a strong history in commission sales with a strong commitment to providing the highest level of customer care as well as continued follow-up after the sale.
  • Candidate will be extremely goal-oriented while possessing the ability to handle a fast-paced work environment, multitask, complete needed contracts along with additional paperwork.
  • Cultivate new business while seeking referrals from existing customers all while maintaining the highest level of integrity.

To apply for this opportunity, please send your cover letter and resume to nsmgrecruiting@nsmg.com with Service Counselor in the subject line.


Location Manager - San Mateo, CA

We are seeking a qualified, experienced and committed Location Manager for our location at Skylawn Memorial Park and Funeral Home.  This combination location is one of the premier locations in the nation with 500 annual interments and 900 annual funeral services. This is a unique opportunity for you to become an essential member of a successful operation and provide outstanding customer service. 
 
Overview and Responsibilities:
  • Growing market share through Community Involvement
  • Selecting, Hiring and Retaining great employees
  • Extremely high level of integrity
  • Abiltiy to use critical thinking and creativity  
  • Highly motivated 
  • Oustanding organization, planning, multi-tasking, prioritization and time management
  • Effective communicator across all departments
 
NorthStar’s benefits include:
  • Comprehensive benefits package including medical, dental, vision and life insurance
  • Annual rewards, trips and recognition
  • Working with a group of like-minded and dedicated professionals at every level of the company
  • Strong 401(k) with company match
 
To apply for this opportunity, please send your cover letter and resume to brian.kestenblatt@nsmg.com with Location Manager in the subject line.

 

Licensed Funeral Director - Delray Beach, FL

The Funeral Director provides professional service to client families before, during and after the loss of a loved one. The role and duty of the Funeral Director entails all phases of the funeral industry - from the removal of the deceased from the place of death, preparation of the body and arrangement conference, to serving the family on the service and final disposition.

Requirements and Qualifications:

  • High School Diploma (or equivalent); completion of a diploma-training program at a college or technical school specializing in Funeral Services.
  • Funeral Director license in the State of Florida.
  • Knowledge of computers and software, or willingness to learn.
  • Previous customer service and/or sales experience.
  • A high level of compassion and integrity.
  • A high level of compassion and integrity, and problem-solving skills.
  • Valid Driver's License with a good driving record.
  • The ability to multi-task, set priorities and be a team player are essential.

To apply for this opportunity, please send your cover letter and resume to shapirod@nsmg.com with Funeral Director – Beth Israel in the subject line.


Licensed Funeral Director - North Miami Beach, FL

The Funeral Director provides professional service to client families before, during and after the loss of a loved one. The role and duty of the Funeral Director entails all phases of the funeral industry - from the removal of the deceased from the place of death, preparation of the body and arrangement conference, to serving the family on the service and final disposition.

Requirements and Qualifications:

  • High School Diploma (or equivalent); completion of a diploma-training program at a college or technical school specializing in Funeral Services.
  • Funeral Director license in the State of Florida.
  • Knowledge of computers and software, or willingness to learn.
  • Previous customer service and/or sales experience.
  • A high level of compassion and integrity.
  • A high level of compassion and integrity, and problem-solving skills.
  • Valid Driver's License with a good driving record.
  • The ability to multi-task, set priorities and be a team player are essential.

To apply for this opportunity, please send your cover letter and resume to blasbergm@nsmg.com with Funeral Director –Levitt Weinstein in the subject line.


NorthStar Memorial Group is an Equal Opportunity Employer